Module 2

Tutor Duties and Responsibilities

Initializing Students to Center Services

1. Students new to the Center should be greeted and told of possible services.
2. Students should be asked to use the computer sign-in program if available.  If not, the student’s name, GHC 900#, class, date, time, and instructor should be recorded and given to a Senior Academic Tutor for entry into our database.
3. Each person that comes in the door must be welcomed, asked to sign in, and if all tutors are busy given an approximate time when he or she can be helped.

Job Description of Part-time Tutors

The primary job duty of tutors at GHC is to tutor in assigned subject area. The goal of a tutoring session is to help the student learn more independently. Sometimes, in order to determine if the tutoring process is working, tutors must assess their own skills and methodologies. Tutors should constantly monitor their own efforts to help students to see if they are learning.

In addition to tutoring, GHC tutors are expected to:

• Explain routine procedures in the Center, such as signing in, explaining tutorial support that is available.
• Occasionally make classroom visits to generate awareness of tutorial services. These visit typically last 5-10 minutes and are scheduled at the instructor’s convenience.
• Be knowledgeable of college services. While tutors are not expected to know the answer to all questions students may pose, tutors are expected to be able to make referrals to other campus services when necessary.
• Answer phone.
• Help with clerical work when needed.
• Help with printing jobs and printers.
• Answer minor technology questions such as how to format Word documents, how to email, how to access D2L, how to access software programs that accompany textbooks.
• Supervise student tutors in the absence of Senior Academic Tutor.

PERSONAL APPEARANCE AND DEMEANOR

Discretion in style of dress and behavior is essential to efficient operation of Georgia Highlands College. Employees are, therefore, required to dress in appropriate business attire and to behave in a professional, businesslike manner. Employees should use good judgment in choice of work clothes and should conduct themselves at all times in a way that best represents Georgia Highlands College.

Georgia Highlands College maintains a business casual dress policy during the academic year; that is, traditional business attire (e.g., a business suit) is not expected. Employees should however dress appropriately for their work activities. For some events and visitors traditional business attire may be appropriate. Specific departmental dress policies will vary to meet the needs of different departments. In general, shorts and jeans are not appropriate business casual attire. Each supervisor is expected to assure that all employees are dressed appropriately.

On Fridays, the more casual attire must still be professional, businesslike, and appropriate for the workplace. In certain offices where staff regularly meet the public on Fridays, semester breaks, or during the summer, the supervisor may extend the business casual dress code as appropriate. Casual clothing of student employees must also be appropriate for the work setting.