Navigate How-To

Want all the Navigate tutorials all in one manual? If you are a new Navigate user, you may want to review all the tutorials and resources that Navigate has to offer. Some advisors even find it handy to print off and write in their own notes!

GHC has launched the Navigate platform for advisors and others, with the goal of helping students explore a path to timely graduation completion with data, services, and supportive connections. Use this Quick Start Guide to make the most of your experience.

Syncing your Outlook calendar makes it easier to set up your availability once for the entire semester and then add events to your calendar.

It is helpful to create watchlists to keep track of your assigned students. Some advisors also have students on multiple campuses, so having a watchlist for each campus is a great way to stay organized.

As an advisor, once you have accessed Navigate, the first thing we recommend doing is setting up your availability, so students can begin scheduling appointments with you.

When setting your availability:

• This text appears in the appointment confirmation page in the app and on the desktop when a student is scheduling an appointment – it is also listed in the appointment email confirmation and reminder. You can customize it for your advising appointments, but we have some examples, just in case.
  • Here are some template examples:
    • On-Campus Appointment:
      • Thank you for scheduling an advising appointment! This appointment will take place in my office located on the [insert campus] in [building name] on the [floor level] in office [office number].
    • Online Appointment:
      • Thank you for scheduling an advising appointment! You have scheduled an online appointment that will happen over phone or computer using Zoom. Before your scheduled appointment, you will receive a Zoom invitation link in your GHC student email.

After seeing a student for an appointment, it is important to report on the appointment. This is also how we can track and see if a student has fulfilled their required advising appointment.

There are two different features in Navigate that allows you to add information on a student’s profile, and it is important to understand the difference.

If you need to cancel an upcoming appointment, there is an option to do so in Navigate. Be sure to insert a message to the student to explain the cancellation and that they will need to log back into Navigate to reschedule.

You may find it helpful to use the function of campaigns, which allows you to reach out to your assigned students and then track their response to the campaign and making appointments. It is a quick and easy way to see which students have not met with you and be able to contact them instantly.

Before an appointment with a student, we recommend checking the student’s appointment history that may help you learn more about the student, such as their educational goals, preferences, expectations, etc.

You can use the advanced search in Navigate to view your assigned students who have not completed their required advising appointment yet.

Creating an academic plan with students will help them organize their semesters and know when they will be able to complete their degree with GHC. This academic plan gives students a personalized map to graduation. Students can then go back and view this plan when they register each semester. Other GHC faculty and staff can also view the plan.

You may meet with a student who is trying to decide on two different majors/pathways, so it may be best to create multiple academic plans for them.

The newly updated academic planner (updated June 2022) now has the ability to add comments for individual classes, semesters, and their entire academic plan. This is similar to the previous version using flags.

You may have a student ask about how to find who their assigned advisor is, and this video tutorial can help walk them through the steps in Navigate. It is helpful to see the student view of Navigate too!

This tutorial is also listed on the student’s side of the advising webpages.

You may have a student contact you directly about how to schedule an appointment with you in Navigate, and we have a tutorial video for that!

This tutorial is also listed on the student’s side of the advising webpages.

After completing/editing an academic plan with a student, we recommend walking them through how to access it on their side of Navigate.

Students can access Navigate at (highlands.navigate.eab.com). Follow the prompts until they reach the homepage, and then click on the Planner tab at the top. Note: students must access Navigate through a desktop or laptop when wanting to use the Planner tool. They cannot view the Planner tool on the app.