eClassroom Student Guide

This guide is useful for students who are taking classes that use the Zoom online meeting system.

Welcome to Your eClassroom!

The information below will guide you through what you need to do before, during, and after your first session using Zoom. Note that this is general information and your professor may have other specific instructions.

Before the First Day of Class

Be sure to test out your computer before your first real session. Otherwise, you could miss part of the first class. Follow the steps below to practice.

1. Make sure you are at the computer that you will be using for your class sessions.
2. Plug in any microphones, headsets, cameras, or external speakers you will be using.
3. Go to the following Zoom help pages to be sure that your computer or mobile device meets the system and other requirements.
   Zoom System Requirements for PC or Mac
   Zoom System Requirements for iOS and Android
4. Read the Getting Started information for the system that you will use to access your Zoom class meetings.
   Getting Started with Windows or Mac
   Getting Started with iOS
   Getting Started with Android

Your eClassroom or Class Using Zoom

It’s the first day of class and time for your first real session! To get into and participate in your session, follow the instructions below.

1. Locate the link to Zoom. Your professor will 1) email this link to your GHC student email and 2) place it on D2L. Once you locate the link, click on it, Zoom will download a file, and ask you to open it. Because Zoom takes a couple of minutes to open, it is a good idea to open Zoom about 10-15 minutes early if possible. Very Important Note: You must attend Zoom sessions live! If you do not you will be counted as absent.
2. If you are in the class with the professor, turn the speaker volume all the way down. This prevents the computers from echoing off of each other. If you are in another GHC classroom without the professor it’s best to use headphones for your sound. If you are at home, you don’t need to worry about the volume.
3. Run the Audio Setup Wizard. It is good practice to run the Wizard every time you enter a session.
4. Interact. Your professor will expect you to interact with the class in different ways. This may include chatting, using the whiteboard, talking, or using video. Please note that your professor may record the session.
5. Exit the session. It’s very important to exit Zoom after your class is over. If you don’t, your professor’s class recording may not work.

After Your Session

1. View Recording (if needed). Many professors record their Zoom sessions. If your professor creates a recording, you need a link to get into it. Your professor will place this link in D2L. Most professors create one recording link a semester. If you click on it, you should see a table with all class recordings listed in it. To view a recording, click on the Zoom link for the class that you want to watch.
2. Troubleshoot Computer Problems. If you had any problems during your session 1) let your professor know and 2) begin troubleshooting your problems.

• If you are using your own computer. Many fixes for common problems can be found in the Before You Attend Your Zoom Class section above. Here is the link to the Zoom Help Center where you can find answers to common questions and contact technical support 24/7. If none of these solutions help, contact GHC Information Technology (IT) office.
• If you are using a GHC computer. Let your professor and IT know about the problem. It is not your responsibility to fix GHC computer problems. Note that IT may want you to show a a valid ID. You can submit a GHC request for IT help by emailing rt@highlands.edu with the Subject as Zoom Help.