Dear Colleagues, In preparation for semiannual cybersecurity awareness training in October, the University System of Georgia (USG) partnered with KnowBe4, an industry leader in cybersecurity training. All Georgia Highlands College employees will be required participate in training from KnowBe4, rather than a USG-provided training course in D2L, this October. The change to system-wide training aligns […]

T-Mobile released information about reports of a recent data breach affecting their customers. While the scope of this breach is not fully known, it does involve Personally Identifiable Information (PII). GHC IT recommends all T-Mobile customers change their account password and security PIN immediately in order to protect themselves from fraud related to their account. […]

1. Ensure your device is compliant with GHC’s Bring Your Own Device Policy & Standard. ✔ My smartphone, tablet, or computer is up-to-date (meets the requirements below) and is capable of receiving future security updates. Windows – Windows 10 operating system with the latest security updates released in August. Mac – macOS Catalina 10.15.7  (or later) […]

Microsoft will officially end support for Internet Explorer 11 in Microsoft Office 365 next Tuesday (August 17th). Please ensure you’re using Mozilla Firefox, Google Chrome, Microsoft Edge, or Apple’s Safari web browser to access Office 365 and GHC’s Single Sign-On services. Internet Explorer 11 is Microsoft’s final version of the aging web browser and it […]

Microsoft has released an out-of-band security update to address a serious vulnerability discovered in printing software in Windows. Updates for Windows are typically released on the second Tuesday of each month (Patch Tuesday) and out-of-band security updates are only released for vulnerabilities that are extremely serious and being actively exploited by malicious websites or cybercriminals. […]

The following IT policy documents have been updated. Please familiarize yourself with these documents when you have the opportunity and reach out to us by emailing rt@highlands.edu if you have any questions or concerns. IT BYOD Policy Georgia Highlands College (GHC) permits authorized employees to use personally owned computing devices for work. All GHC employees utilizing personally owned devices connected to a […]

The Division of Information Technology is preparing to discontinue the use of employee “H-Drive” accounts. These legacy file shares were provisioned prior to 2018 and provided those individuals with a network location to back up important documents from their GHC-issued devices. Due to the availability of Microsoft OneDrive for Business and the low usage of […]

The Division of Information Technology will be implementing password self-service for STUDENT Single Sign-On Accounts on Monday, May 17th. Once this feature is enabled, students will be automatically prompted to enter their mobile phone number and/or a series of security questions when they next access Microsoft Office 365 for email. This enrollment process will allow […]

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) governs the exchange of electronic health care information between organizations such as healthcare providers and health insurance companies. This law is frequently misunderstood by the general public and well-meaning advice or privacy concerns, particularly in light of the COVID-19 pandemic, often evolve into outright misinformation […]

1. Make a better password. Passwords are something we all have to deal with. Despite how prevalent they are, and despite how important they are, a lot of us still have trouble creating good passwords. Remember, your password should be easy for you to remember (and type!), but hard for someone else to guess. Don’t […]