Dealing with Difficult People

Interacting with customers, colleagues and supervisors can involve difficulty. Conflict often arises over goals, expectations, the way to do things or personality differences. Dealing With Difficult People will help you gain more power to influence and build relationships in difficult situations and to prevent conflicts from occuring. This three hour session includes video examples and […]

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Managing Conflict Productively

Come join the Center for University Learning on Tuesday, September 30, 2014, at Southern Polytechnic State University (South Campus), Ballroom B, from 9:00AM – 4:30PM for Managing Conflict Productively – Professional and Personally! Conflict is a common occurrence in daily work life. Managing conflict productively is essential to promoting a healthy workplace culture, effective teamwork, […]

Attachments:
Managing-Conflict-Productively-Professionally-and-Personally-PDF.pdf

Thriving During Change

Change happens to us every day. We need to know not only how to personally cope with change but also how to ensure that we accept and embrace changes in our current work environment. When we face changes in our workplace, how we respond to those changes can make all the difference in how successful […]

Essentials of Leadership – One Week Left to Register!

This foundation course teaches leaders how to get results from people. You will learn a set of essential skills to meet both practical organizational needs and people’s personal needs. Participants will learn to: – Accomplish more in interactions in less time while enhancing interpersonal relationships. – Help people enhance their performance by providing them with […]

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Managing Conflict Productively

The Center for University Learning at Kennesaw State University is hosting a special session of Managing Conflict Productively – Professionally and Personally with Conflict Dynamics Profile expert Dennis M. Dennis, PhD and course author Kevin Gecowets, MSOB. You are invited to attend Thursday, June 5th, 2014 from 9:00AM to 4:30PM, at cost for $85 per […]

Attachments:
Managing-Conflict-Productively-Professionally-and-Personally-June-5-Kennesaw-State-University.pdf

Coaching for Peak Performance

Effective coaching is one of the most important drivers of performance. Through this course you will be able to increase the agility and impact of coaching and feedback skills to help guide people toward success in new or challenging situations or help people improve or enhance their work performance. Participants will learn to: – Make […]

Attachments:
Coaching-For-Peak-Performance-PDF.pdf

Thriving During Change

Learn to understand and manage reactions to change, navigate the challenges of change, and create plans for thriving during times of change. “The key is as simple as seeking the opportunities that come with any change and positioning yourself for success.” Participants will learn to: – Understand and manage reactions to change. – Navigate the […]

Attachments:
Thriving-During-Change-PDF.pdf

Understand Me – Cross Cultural Communication

Thursday, May 1, at Kennesaw State University, KSU Center, Room 174, from 9AM – 1PM for Understand Me! Cross-Cultural Communication! Explore how stereotypes of other cultures (varying from other countries, to other work groups) are formed and perpetuated, as well as techniques to prevent stereotypes from negatively affecting professional and personal relationships. This session is […]

Attachments:
Understand-Me-Cross-Cultural-Communication-PDF.pdf