Good Morning,

The maintenance of OneUSG Connect is complete, and Employee Self Service and Manager Self Service are now available.

We recommend that users take extra steps to remove cookies from previous browser sessions in order to log into the application successfully since the release has been applied.

Here is how to accomplish this in the most commonly used browsers:

How Do I Clear Cache and Cookies in Google Chrome? https://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0011078

How Do I Clear Cache and Cookies in Firefox? https://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0011079

How Do I Clear Cache and Cookies in Microsoft Edge? https://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0011080

If you have any questions, please contact payroll@highlands.edu.

Thank you,

Tracy Grigsby

Payroll Accounting Analyst