Effective December 31, 2015, OptumHealth Financial Services will become the administrator of our US Bank healthcare accounts, including our Healthcare, Dependent Care and Limited Purpose FSAs and our HSAs.
You may already have received communication in the mail, but in the coming weeks, you will transition from the current U.S. Bank mobile app to MyCDH by Optum. You can continue to access your account on your mobile phone with the U.S. Bank app until that time. If your smartphone is set to auto-update mobile apps, the new app will download automatically on to your phone. If your smartphone is not set to auto-update mobile apps, when you tap the U.S. Bank mobile app, you will prompted to download the MyCDH by Optum mobile app.
Attached is an FAQ with information about the transfer to OptumHealth. The attached letter will be emailed or mailed to HSA participants.
You may continue to use your US Bank card until you receive your new card in the mail.
After December 31, 2015, you can access your account by logging into mycdh.optum.com. If you go to the old web address, it will redirect you to the new website. Your login and password will remain the same. If you have questions about the change after you read the FAQ document and letter, you may call the same customer service number, 877-470-1771.