What if we expanded our view of customer service and saw these workplace interactions as opportunities to create meaningful experiences by exceeding expectations? In this Great Basics session, we’ll define who our customers are, explore how to elevate the customer’s experience using the principles of hospitality, and uncover why delivering exceptional service is rewarding for […]
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USG Great Basics- Next online training
Great Basics is a virtual workshop series offered to USG institutional employees as a way for individuals to learn and build leadership- related skills through interactive sessions. These sessions focus on a variety of professional development topics and will allow attendees to immediately implement the skills they learn in their workplace. Sessions are designed to […]