Great Basics is a virtual workshop series offered to USG institutional
employees as a way for individuals to learn and build leadership-
related skills through interactive sessions. These sessions focus on a
variety of professional development topics and will allow attendees
to immediately implement the skills they learn in their workplace.
Sessions are designed to be relevant and applicable whether you are
leading yourself or leading teams.
March 2025 |
Fri., March 28, 2025 1:00 PM – 2:00 PM
Microsoft Teams
Register Here- https://events.teams.microsoft.com/event/d58e0a3c-5d43-4b60-b339-3c0f182aa925@4711f877-fb3a-4f11-aaab-3c496800c23dQuestions?
Email
USOTHRIVES@usg.edu
Be Unreasonable:
Deliver Unforgettable Customer Service
What if we expanded our view of customer
service and saw these workplace interactions
as opportunities to create meaningful
experiences by exceeding expectations? In
this Great Basics session, we’ll define who our
customers are, explore how to elevate the
customer’s experience using the principles of
hospitality, and uncover why delivering
exceptional service is reward