What if we expanded our view of customer service and saw these workplace interactions as opportunities to create meaningful experiences by exceeding expectations? In this Great Basics session, we’ll define who our customers are, explore how to elevate the customer’s experience using the principles of hospitality, and uncover why delivering exceptional service is rewarding for those we serve as well as ourselves.

USG Great Basics: Be Unreasonable: Deliver Unforgettable Customer Service
Friday, March 28
1-2 p.m.
Online event

https://events.teams.microsoft.com/event/d58e0a3c-5d43-4b60-b339-3c0f182aa925@4711f877-fb3a-4f11-aaab-3c496800c23d