We have some exciting news!
Effective Jan. 1, we’ll offer one centralized point of contact for all your support needs. Instead of reaching out to either the OneUSG Connect Support team at oneusgsupport@usg.edu or ITS at helpdesk@usg.edu, you can simply contact the USG Service Desk via support@usg.edu.
New USG Service Desk contact details:
- Phone: 877-251-2644
- Email: support@usg.edu
- Portal: https://usg.service-now.com/usgsp
As we look forward to this transition, please feel free to contact our Service Delivery Team at support@usg.edu with the subject line “Upcoming USG Service Desk Changes” if you have any questions or concerns.
Thank you!