MSS – Manager Self Service – BEGINING NEXT WEEK- MONDAY – OCTOBER 7TH

by

Managers,

Thank you for participating in our Manager’s Training for OneUSG Connect Manager Self Service, during the month of September.

We will begin using MSS – OneUSG Connect Manager Self Service  next week  Monday, October 7, 2024  to submit requests for employee job changes and will discontinue the use of the EAN-HR Tracker system.

Training resources are provided below, as well as OneUSG Connect Support contact information.

If you should need assistance processing employee request, please contact OneUSG Connect Support through the link or by calling the contact number provided.

Knowledge Base Resources

Searching the OneUSG Connect Knowledge Base (ESS Job Aid)

https://usg.service-now.com/kb_view.do?sysparm_article=USGKB0011550

Manager Self Service Process and Resources Toolkit (MSS Job Aid)

The presentation and a recording of our Manager’s Training is included.

https://usg.service-now.com/kb_view.do?sysparm_article=USGKB0012809

OneUSG Connect Support

Submit a Service Now Ticket  –  https://usg.service-now.com/usgsp       or

CALL   1-877-251-2644