OneUSG Connect Will Be Unavailable 11:15 p.m., March 11 – 7 a.m., March 14

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Good Morning,

OneUSG Connect will be unavailable from 11:15 p.m., Friday, March 11, 2022, until 7 a.m., Monday, March 14, 2022. During this time, OneUSG Connect and OneUSG Connect – Careers will not be available. KABA Time Clocks may show offline, but they are still collecting punches. OneUSG Connect – Benefits will be available for use.

Note that W-2s and pay statements will be unavailable for viewing and printing during this time, so please plan accordingly.

We recommend that users take extra steps to remove cookies from previous browser sessions in order to log into the application successfully.

Here is how to accomplish this in the most commonly used browsers:

How Do I Clear Cache and Cookies in Google Chrome? https://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0011078

How Do I Clear Cache and Cookies in Firefox? https://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0011079

How Do I Clear Cache and Cookies in Microsoft Edge? https://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0011080

If you have any questions, please email payroll@highlands.edu.

Thank you,

Tracy Grigsby

Payroll Accounting Analyst