System Security Updates – Friday, January 27th

The Division of Information Technology will be installing routine security updates to our servers and network infrastructure from 1:00am until 7:00am on Friday, January 27th. Systems that cannot be safely updated through this automated process will be manually updated by IT personnel during staff hours. Users working on documents stored on the “P-Drive” should ensure they save their work and close […]

Duo Security Phone Call Support Discontinued on 01/19/2023

The use of phone calls for Multi-Factor Authentication (Duo Security) will be discontinued for all student and employee Single Sign-On accounts beginning Thursday, January 19th, 2023. If you’re currently using phone calls to receive a Duo Security login code, please update your preferences by visiting duoportal.highlands.edu. Georgia Highlands College recommends using Duo Push by installing […]

Overnight IT Maintenance (Security Updates) – Friday, December 16th

The Division of Information Technology will be installing routine security updates to our servers and network infrastructure from 1:00am until 7:00am on Friday, December 16th. Users working on documents stored on the “P-Drive” should ensure they save their work and close those files by 11:55pm Thursday, December 15th. Software upgrades for the Banner Student Information System will be postponed […]

Protect Your Privacy in a Growing Internet of Me

  How to Manage Your Privacy in a Growing Internet of Me: Personal information is like money. Value it. Protect it. Be thoughtful about how your personal information is collected through apps and websites. This information can often be found in a company’s privacy policy. Own your online presence. Set the privacy and security settings on at […]

IT Policy Updates Governing Email Newsletters and Digital Media Sanitization

Three IT policy revisions have been approved by the December 2022 session of President’s Cabinet. IT Digital Media Sanitization Policy ​​This policy ensures that electronic data cannot be retrieved by an unauthorized party when digital media has been removed from the institution. Sanitization techniques, including clearing, purging, cryptographic erasure, and destruction prevent the disclosure of […]

Upcoming Duo Security Authentication Changes (Phone Calls)

The use of phone calls for Multi-Factor Authentication (Duo Security) will be discontinued for all student and employee Single Sign-On accounts beginning Thursday, January 19th, 2023. If you’re currently using phone calls to receive a Duo Security login code, please update your preferences by visiting duoportal.highlands.edu. Georgia Highlands College recommends using Duo Push by installing […]

System Security Updates – Friday, October 28th

The Division of Information Technology will be installing routine security updates to our servers and network infrastructure from 1:00am until 7:00am on Friday, October 28th. Systems that cannot be safely updated through this automated process will be manually updated by IT personnel during staff hours. Users working on documents stored on the “P-Drive” should ensure they save their work and close […]

National Cybersecurity Awareness Month Tip: Avoiding Social Engineering and Phishing Attacks

What is a social engineering attack? In a social engineering attack, an attacker uses human interaction (social skills) to obtain or compromise information about an organization or its computer systems. An attacker may seem unassuming and respectable, possibly claiming to be a new employee, repair person, or researcher and even offering credentials to support that […]

National Cybersecurity Awareness Month Tip: Keeping Children Safe Online

What unique risks are associated with children? When a child is using your computer, normal safeguards and security practices may not be sufficient. Children present additional challenges because of their natural characteristics: innocence, curiosity, desire for independence, and fear of punishment. You need to consider these characteristics when determining how to protect your data and […]