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Human Resources Certificate Program

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Human Resources Certificate Program

This Certificate Program consists of eight 3-hour Workshops following the Society for Human Resource Management’s (SHRM’s) Body of Knowledge. This Certificate Program is designed for Human Resource employees, shift supervisors, entry-level to mid-level managers, and members of revolving project teams. Participants who complete all eight of these Workshops will earn a Certificate in Human Resource Management as well as 24 SHRM PDC credits.


All Workshops begin at 8:45am until 12 noon and are located at the Cartersville Campus

Full Certificate Program = $599 per person if paid or invoiced in advanced/Individual Workshops $89 per person


We are working to confirm the class dates for Fall 2023. To receive updates for future courses, please email


Below is a sample of topics from a prior year’s certificate program:

Attracting and Retaining Talent
October 10
  • Understand the importance of employment branding in talent management
  • Share best practices in acquiring key talent in tight labor markets
  • Share best practices for retaining key talent
HR as a Strategic Business Partner
October 17
Distinguish between HR as a process department and HR as a strategic business partner

  • Distinguish between HR as a process department and HR as a strategic business partner
  • Discuss strategies for building credibility, trust, and respect with senior management
  • Explore strategic opportunities for HR
  • Demonstrate the value added by HR
HR Professionals as Coaches October 24
  • Distinguish between HR’s role and the manager’s role in implementing HR initiatives
  • Distinguish between reactive and proactive coaching
  • Turn managers into advocates for HR initiatives
  • Share best practices for internal coaching programs
The Realities of Employee Engagement and the Employee Experience
October 31
  • Understand the drivers that determine employee engagement and the relationship of engagement to productivity
  • Read behind the rhetoric and consultant-speak concerning employee engagement
  • Understand HR’s role in driving engagement initiatives
  • Create buy-in from the people you depend on for successful engagement initiatives
Succession Planning: Building your Talent Pipeline November 7
  • Identify key competencies required for future success in your organization
  • Explore best practices for establishing effective coaching and mentorship programs
  • Share best practices for internal talent development
  • Establish accountability for development strategies
Diversity and Unconscious Bias November 14
  • Establish the new diversity challenges facing organizations
  • Understand the presence of unconscious bias in human decision making
  • Explore best practices for minimizing the effects of unconscious bias
  • Share strategies for creating an inclusive work environment
Business Acumen for HR Professional November 21
  • Ensure acceptable ROIs for HR Initiatives
  • Assess risks of HR business initiatives as they pertain to human capital, ROI and shareholder accountability
  • Demonstrate fluency in the language of business
  • Develop solutions based on analysis of the impact on ROI, utility, revenue, profits and loss estimates,
  • and other business indicators.
  • Evaluate critical activities in terms of value added, impact, and utility derived from cost-benefit analysis
Mediating Conflict Among Employees December 5
  • Understand the goals and process of mediation
  • Identify behaviors that contribute to boss-employee conflicts
  • Explore strategies for bringing the parties to common ground
  • Share best practices for helping others navigate their way productively through conflict situations

Georgia Highlands College is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 24 PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit


For further information on any class or to register, please call
678-872-8230 or E-mail
Georgia Highlands College
The University System of Georgia
Rome, Cartersville, Dallas, and Marietta, Georgia
AA/EE/EEO Institution, ADA